Delivering Expert Customer Service Solutions with Over 14 Years of Experience


JLB Group provides a virtual call center solution that:


Operates 24/7 with AI-driven efficiency.

Offers fully customizable service packages.

Delivers cost-effective and scalable customer support.

CEO / Founder


Up to 500 calls/month

• Ideal for startups and small teams
• Email & phone support
• Dedicated support agents
• Performance reporting
• 24/7 coverage available

501–2,000 calls/month

• Perfect for scaling businesses
• Email, phone & optional chat support
• Dedicated account manager
• Weekly performance insights
• 24/7 coverage available

2,001–5,000 calls/month

• Built for high-volume teams
• Priority response times
• Advanced reporting & analytics
• Custom onboarding
• 24/7 coverage available

5,001+ calls/month

• Tailored for large-scale operations
• Fully customizable support setup
• SLA-backed performance
• 24/7 coverage included
• 24/7 coverage available

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